COVID-19 INFORMATION FOR CLIENTS
Dear BBN Clients,
We are continuing to provide Massage Therapy, Acupuncture, and Kinesiotherapy/Manual Osteopathy at our clinic and are committed, as always to ensuring client and staff health and safety.
Please familiarize yourself with our clinic procedures and what to expect at your next appointment.
These are the ongoing protocols that we maintain in our practice:
These measures are in place in support of public health orders and our practice will be following Alberta Health approved directives that the Alberta regulated health professionals (ie. physiotherapists, chiropractors) adhere to. Clients can rest assured that we are taking these proactive steps to keep everyone safe.
Things you will need to know for any appointments with us:
Things might look and feel a bit different at our clinic, but we are still here to provide the best possible care to our clients while ensuring that the health and safety of everyone is the top priority! Our team is working 110% every day to ensure that government guidelines are in place and we appreciate your support as we continue to make our way through this pandemic 💜
If you have any questions or concerns, please reach us in the following ways:
Yours in health,
Clare Morgan, BA, RMT
Owner
Back Be Nimble Massage & Wellness Centre
▶️ Our Instagram account @backbenimble
▶️ Our Facebook account @backbenimblewellness
For more information on the COVID-19 situation, please visit the Government of Alberta website at COVID-19 info for Albertans.
We are continuing to provide Massage Therapy, Acupuncture, and Kinesiotherapy/Manual Osteopathy at our clinic and are committed, as always to ensuring client and staff health and safety.
Please familiarize yourself with our clinic procedures and what to expect at your next appointment.
These are the ongoing protocols that we maintain in our practice:
- Pre-screening clients before their appointments and upon their arrival at our clinic
- Daily staff screening
- Enhanced environmental cleaning and disinfection protocols
- Robust hand hygiene practices by staff and clients
- Use of masks by staff and clients
- Adjusted clinic schedules and booking practices to aid in physical distancing between clients
- Adjusted waiting area space to support physical distancing
These measures are in place in support of public health orders and our practice will be following Alberta Health approved directives that the Alberta regulated health professionals (ie. physiotherapists, chiropractors) adhere to. Clients can rest assured that we are taking these proactive steps to keep everyone safe.
Things you will need to know for any appointments with us:
- New Consent & Pre-Screening forms - these will be emailed for you to complete online through our secure Intake Q platform BEFORE coming to your appointment.
- Please arrive at your appointment on your own. Do not bring anyone else with you.
- Please wait in your vehicle or outside the building until you are called in for your appointment.
- Please wear a mask to your appointment. If you do not have one, we will provide one for you. This is to protect others around you when physical distancing might not be possible. During any face down treatments, clients will be able to remove their masks.
- Additional signage will be posted in the lobby of our building to direct you once you arrive.
- Hand sanitizer will be available before you enter the clinic, at the front desk and in your treatment room.
- Our payment machine will be sanitized between each client but if you prefer, we can setup your credit card information in our PCI compliant client management software and can process any payments for you.
- To minimize the exchange of paper, all receipts will be issued by email.
Things might look and feel a bit different at our clinic, but we are still here to provide the best possible care to our clients while ensuring that the health and safety of everyone is the top priority! Our team is working 110% every day to ensure that government guidelines are in place and we appreciate your support as we continue to make our way through this pandemic 💜
If you have any questions or concerns, please reach us in the following ways:
- phone 780-466-0027
- email contactus@backbenimble.ca
Yours in health,
Clare Morgan, BA, RMT
Owner
Back Be Nimble Massage & Wellness Centre
▶️ Our Instagram account @backbenimble
▶️ Our Facebook account @backbenimblewellness
For more information on the COVID-19 situation, please visit the Government of Alberta website at COVID-19 info for Albertans.
