Back Be Nimble Massage & Wellness Centre
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COVID-19 INFORMATION FOR CLIENTS


CLIENT UPDATE: JUNE 19, 2022

Please note: Clients are no longer required to complete a Covid-19 screening form prior to their appointment. However, all individuals must be symptom-free (from any respiratory or contagious illness) when attending our clinic for treatment.

If you have any symptoms or have had a close contact exposure, please contact us so that we may reschedule any upcoming appointments.
 
When you arrive for your appointment, we will still check in with you to make sure you are feeling well.

Important: Masking protocols are still in effect. **

 
Please note that the following protocols are still in effect at Back Be Nimble until further notice:
  • Client and staff masking
  • Client health check-ins and staff self-screening
  • Rescheduling of appointments if clients/staff are feeling unwell
  • Staggered entry/exit of clients into/out of the clinic
  • Enhanced environmental cleaning measures

Given the close contact we, as health practitioners, have with the public, our protocols will remain in place in order to protect ourselves and our clients during this transitional time.  When it comes to public health we will always err on the side of caution and do what is best to protect our valued clients and our amazing team! 

​Also… as health professionals, we are happy to share our vaccination status and all practitioners and staff at Back Be Nimble are fully immunized against COVID-19.  We hope that gives those who need it some additional peace of mind. 
💜

ONGOING CLINIC PROTOCOLS

We are continuing to provide Massage Therapy, Acupuncture, and Kinesiotherapy/Manual Osteopathy at our clinic and are committed, as always to ensuring client and staff health and safety.

Please familiarize yourself with our clinic procedures and what to expect at your next appointment.

These are the ongoing protocols that we maintain in our practice:
  1. Screening clients upon their arrival at our clinic
  2. Daily staff screening
  3. Enhanced environmental cleaning and disinfection protocols
  4. Robust hand hygiene practices by staff and clients
  5. Use of masks by staff and clients
  6. Adjusted clinic schedules and booking practices to aid in physical distancing between clients
  7. Adjusted waiting area space to support physical distancing


Things you will need to know for any appointments with us:
  1. New Client intake forms - these will be emailed for you to complete online through our secure Intake Q platform BEFORE coming to your appointment.
  2. Please arrive at your appointment on your own.  Do not bring anyone else with you.
  3. Please wait in your vehicle or outside the building until you are called in for your appointment.
  4. Please wear a mask to your appointment.  If you do not have one, we will provide one for you.  This is to protect others around you when physical distancing might not be possible.  During any face down treatments, clients will be able to remove their masks.
  5. Additional signage will be posted in the lobby of our building to direct you once you arrive.
  6. Hand sanitizer will be available before you enter the clinic, at the front desk and in your treatment room.
  7. Our payment machine will be sanitized between each client but if you prefer, we can setup your credit card information in our PCI compliant client management software and can process any payments for you.
  8. To minimize the exchange of paper, all receipts will be issued by email.

We are still here to provide the best possible care to our clients while ensuring that the health and safety of everyone is the top priority!  As we’ve said before, we are so grateful to have such amazing clients and appreciate your support as we enter this next phase together 💜

If you have any questions or concerns, please reach us in the following ways:
  • phone 780-466-0027
  • email contactus@backbenimble.ca


Yours in health,
 
Clare Morgan, BA, RMT
Clinic Director, Owner

Back Be Nimble Massage & Wellness Centre

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▶️  Our Instagram account @backbenimble
▶️  Our Facebook account @backbenimblewellness


For more information on the COVID-19 situation, please visit the Government of Alberta website at COVID-19 info for Albertans.
101-1921-91 Street SW
Edmonton, AB, T6X 0W8
780-466-0027

contactus@backbenimble.ca
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